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PRIVACY POLICY

Privacy Policy

This Privacy Policy explains how WHO FOODS LTD collects, uses and protects information provided by customers and visitors when using the Hearth Pantry website.

1. Introduction

We respect your privacy and are committed to handling personal information responsibly. This policy explains how information is collected and used when you browse our website, place an order or contact our team.

2. Information We Collect

Depending on how you use our website, we may collect information such as:

  • Name and contact details
  • Email address and telephone number
  • Order-related information
  • Messages or enquiries submitted through our contact forms
  • Website usage information

3. How We Use Information

Information collected may be used to:

  • Process and manage customer enquiries
  • Provide information about menu selections and orders
  • Improve website content and customer experience
  • Maintain communication regarding enquiries or orders

4. Order & Customer Information

When customers provide information through the website, we use the details supplied to manage the requested service, communicate relevant information and provide appropriate customer support.

We only collect information that is reasonably required for operating the website and supporting customer requests.

5. Website Usage Information

We may collect general technical information such as browser type, device information and website interaction data to help maintain website performance and improve usability.

6. Data Storage & Protection

We take reasonable measures to protect personal information and maintain appropriate security practices for information handled through our website.

7. Sharing Information

Personal information is not shared unless required to provide website services, fulfil customer requests or meet applicable legal requirements.

8. Your Rights

You may have rights regarding your personal information, including requesting access, correction or further information about how your data is handled.

To make a request, please contact us using the details provided below.

9. Cookies

Our website uses cookies and similar technologies to support website functionality and improve user experience. More information is available in our Cookie Policy.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our website, services or legal requirements.

WHO FOODS LTD

1110 Elliot Court Coventry Business Park, Herald Avenue, Coventry, West Midlands, England, CV5 6UB

Email: food@hearthpantry.co.uk
Phone: +44 24 7681 3655